About me

NOC Support Technical

Profile

Support Technical with 7 years of experience in Windows Server, Linux, Active Directory, Exchange, Sharepoint, Virtualization, ITIL, Systems and applications, ServideDesk, NOC. Passionate about technology, self-taught, adapting to change.

Employment History

Data Center Technical  at Capgemini 

Querétaro

December 2023 - February 2025

Data Center - Service Delivery at Capgemini

Querétaro

September 2023 - December 2023

Data Center - Service Delivery at Xpertal Global Services, México,

Querétaro

October 2022- September 2023

Data Center Technical at Xpertal Global Services, México,

Querétaro

January 2022 — September 2022

Technical Support - Infrastructure at IDS Comercial, México,

Querétaro

April 2019 — June 2021

Service Desk Analyst at Synapsia, Querétaro, Corregidora

February 2018 — October 2018


IT Technical Support Engineer at Synapsia, Querétaro, Corregidora

January 2016 — April 2017


Software Engineer, Universidad Politécnica de Santa Rosa Jáuregui

(UPSRJ), Querétaro, Santa Rosa Juareguí

August 2012 — December 2015

Project development, Web applications (Javascript, Html, Css, Mysql,

Apache,php bootstrap) mobile applications on Android (Android Studio)

Courses

Certification CompTIA Security+,  Udemy


Sep 2024 -

Certification CompTIA Server+,  Udemy


Jul 2024 -

Certification CompTIA Network+,  Udemy


April 2024

Certification Ethical Hacking Essentials (EHE),   EC-Council

July 2023 - 

Certification LPIC-1 Administrador Linux, Udemy

May 2021 — 

Cloud Onboard Online Latam Google Cloud Platform - IDS

Comercial, Google

March 2020 — June 2020

DOCKER, IDS Comercial

October 2020 — October 2020

KUBERNETES, IDS Comercial

November 2020 — November 2020

Windows Virtual Desktop - IDS Comercial, Microsoft Azure

February 2021 — February 2021

Technical Security - IDS Comercial, Microsoft Azure

February 2021 — February 2021


Workshop

RH018 Virtualization and Infrastructure Migration Technical

Overview, Red Hat

February 2020 — February 2020

RH024 Red Hat Enterprise Technical Overview, Red Hat

February 2020 — February 2020

Sites